Arlo Q Camera settings resets for no reason

[Initial_D]

Anyone experience their Arlo Q settings randomly got back to default (still connected to the wifi network) but Activity Zones was erased my camera is mounted on the ceiling the 180-degree flip was disabled too. 

I check cameras it seems to happen on March 1st after 5 AM when all my recordings are flipped. 

[JessicaP]

Hey Initial_D,

Have you tried restarting your Arlo Q device by going to the Arlo app on your phone device or on the web client and going to Settings > My Devices > Choose your Arlo Q > Restart?

[Initial_D]

No I never needed to do anything to the settings once I set it. It happened only in the last 4 months that this started to happen. Camera remains connected to my network but the settings in the camera disappeared.

[JessicaP]

I would suggest to try and restart to see if that helps. Otherwise, feel free to contact the Support Team to further investigate the issue you're experiencing. You will find several options for contacting support in the provided link.