Arlo|Smart Home Security|Wireless HD Security Cameras

ARLOQ SETUP

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Cramerrj
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I have followed the ARLO1Q setup instructions to a TEE -  I am unable to get it to connect even when I am right next to the router.  Can someone give me a int how to get this camera working?  I tried changing the password on my router to a simple alpha numeric password... still does not work.  Is there a technical document I can use to configure my router properly?  What ever setting is standing in my way it is not obvious.

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jguerdat
Guru Guru
Guru

The SSID may be the issue if the camera firmware is old and the SSID has non-alphanumeric characters. Utilizing the router's guest WiFi, if available, could be useful for initial setup.  Also, try resetting the camera using the reset button until the LED flashes amber.