Pre-Trigger Recording

[Wayne72]

Since the change to the new Arlo platform the Pre-Trigger Recording doesn't work. In fact a few seconds after the trigger is also lost. This sometimes results in nothing of value being recorded as the subject has completely passed through the camera view before recording.

[StephenB]

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@Wayne72 wrote:

Since the change to the new Arlo platform the Pre-Trigger Recording doesn't work. In fact a few seconds after the trigger is also lost. This sometimes results in nothing of value being recorded as the subject has completely passed through the camera view before recording.

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Are you running 1.13.0.0_95_a58d08a_db3500 firmware? (from 2023).

Seems to me that the foresight feature is probably baked into the firmware (and not dependent on the Arlo Cloud).

[Wayne72]

I'm running 1.13.0.0_95_a58d08a_db3500e firmware. The APP responds no updates available.

[StephenB]

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@Wayne72 wrote:

I'm running 1.13.0.0_95_a58d08a_db3500e firmware. The APP responds no updates available.

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That's a good thing actually.

Have you tried power-cycling the camera to see if foresight comes back?

[Wayne72]

A reboot didn't change the lack of Pre-Trigger Recording.

I deleted the detection zones and this didn't resolve the issue.

[BrookeN]

Are you still seeing this same behavior?

[Wayne72]

Yes I'm still seeing this issue.

The start of recording is so delayed someone can sometimes walk right through before recording starts, it's that late.