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I recently started having an issue where my camera will activate on motion detection, but the recorded video doesn't show and activity. It recorded audio, such as foot steps and doors closing, but the picture shows nothing. Any ideas why this would happen? It makes the camera pretty useless.
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I do that and it helps temporarily. The problem is I don't know it's happening until after I miss an event. And resetting it involved getting up on a ladder.
I'm looking for a more permanent solution, like why is it happening at all?
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I would put in a trouble report to Netgear ; https://www.arlo.com/en-us/support/contact.aspx
Morse is faster than texting!
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