Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q Plus not connecting to hotspot or 4g wifi

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JustLearning
Apprentice
Apprentice
Unable to connect Arlo Q Plus cameras to mobile hotspot or 4g wifi! This is a major problem: can anyone help?
4 REPLIES 4
TomMac
Guru Guru
Guru

Issues with the Q in the past not connecting to the wifi have been fixed with a reset....

Hold in the reset fo about ten secs till the led flashes.

 

Attempt to sync up after

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Morse is faster than texting!
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JustLearning
Apprentice
Apprentice
Thank you, still not allowing a connection to iPhone hotspot.
JamesC
Community Manager
Community Manager

JustLearning,

 

Does the Arlo Q connect to your home WiFi? What error are you getting when trying to connect to the hotspot?

 

JamesC

jguerdat
Guru Guru
Guru

Arlo cameras require WPA2 encryption. Lesser encryption won't work.

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