Arlo|Smart Home Security|Wireless HD Security Cameras
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unable to claim device

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evajharris-1
Follower
Follower

   I received a message "we are unable to claim this device.  Please assist.

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brh
Master
Master

Unable to claim device usually means that the camera was previously registered by someone else. Where did you purchase the camera? You need to contact Support at the link at the bottom of this page and show them proof of purchase.

 

Brian