speak with a representative

[Snoopy18]

I would like to speak with a representative. Does anyone know where to find the phone number?

[StephenB]

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@Snoopy18 wrote:

I would like to speak with a representative. Does anyone know where to find the phone number?

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You need a subscription to get phone support.  Then you use the subscription area in the app.

Googling for a phone number generally leads to a scam support site.

[mrsjackbow]

So do I.. This is so ridiculous you can’t get anyone..🤦🏾‍♀️

[ShayneS]

@mrsjackbow 

May I ask what the issue is you are experiencing? 

Thanks 

[eustaquio76]

i can not get my camera to charge any more.  it started with one and now it is 2

[jguerdat]

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@eustaquio76 wrote:

i can not get my camera to charge any more.  it started with one and now it is 2

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It would be better to start your own thread.

WHat cameras and what have you tried?

[HugeJeffner]

I tried to activate my 3 month free trial, but got charged 12.99 for a monthly plan by mistake.

Not only that, it processed it 3 times on my credit card.

How can I get my refund and just use the free trial?

If you can't help me with my refund, I will just take all 8 of the cameras back to Sam's club.

[StephenB]

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@HugeJeffner wrote:

How can I get my refund and just use the free trial?

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Contact support using the the support area of the app.

• https://kb.arlo.com/000062461/What-is-the-Support-Center-in-the-Arlo-App 

Googling for a phone number almost always leads to a scam support site, so don't do that.

• https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

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@HugeJeffner wrote:

If you can't help me with my refund, I will just take all 8 of the cameras back to Sam's club.

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This is a user-to-user forum, and I don't work for Arlo.