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"Friend" not getting invitation email

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kangva
Tutor
Tutor

I've added a friend in BOTH the desktop and iphone Arlo Pro app but my "friend" is NOT receiving the view cameras invitation.  The invite was sent to a GMAIL account and I've checked SPAM and it's not being filtered in the SPAM folder.  Any sugguestions?

2 REPLIES 2
TomMac
Guru Guru
Guru

Re-enter the email adress to confirm correct and/or another email account.

 

Also try another emai account to test if received there.

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JamesC
Community Manager
Community Manager

kangva,

 

Are you still seeing the same behavior after trying the suggestions above? Please let us know.

 

JamesC