problem with arlo pro and smartthnigs hub

[graaf33]

so got them working together but..

The custom mode in arlo app that is called smartthings keep shanging from record video to do nothing. I set up this custom mode to record video. if i check a little it says do nothing, everything else is the same so i get notification but no recording???????

help!!!

[graaf33]

i have to modes in smartthings

1 i am back - turns cameras off

2 goodbye - turns cameras on

this is standard.......

so the first time i am turning on goodbye it works, cameras start recording and when i use i am back mode it stop and turn cameras off. The second time the arlo app changes the settings in the cameras to do nothing............

[pc2k17]

There is a bug in the smartthings mode in the arlo app that reverts it back to default settings, which is do nothing, when you cycle your cameras on/off. The workaround is to delete the smartthings mode in the arlo app, set the mode to armed, then setup smartthings to trigger on/off events or video recording.