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Greetings!! I can't believe why Arlo would block the plan in US territories like Puerto Rico, but open it to foreign countries. This is a shame and unprofessional from Arlo's company. I hope that if they do business here and sell their product, they should provide the complete service and not behave in that racist way with the territories and look for the information of their distributors and screw them in case they don't. Such action must be taken to withdraw their products from Puerto Rico and its territories since a team for just looking is useless and that corporate policy does not make sense and the only sense that this has is Rasism against Latin America and lack of corporate ethics.
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Hello @Freddy_pr,
Thank you for contacting us!
We understand your situation, however, you have opened a thread in the Spanish community, which is part of the European Arlo family. All Latin countries, including Porto Rico, are supported by US team. Please, contact the US support team and share your concerns: click here to find the contact options.
We hope you will get the answer you are looking for.
Thank you for choosing Arlo!
Greetings,
Carlos
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