No transmission of camera videos: base station offline

[alcione]

message: base station is offline. but the three LED on the base station are green, which means power is on, Internet is ok and connection to cameras is ok.

I tried everything except a reset. what could the problem be?

[jguerdat]

Are you getting recordings? Have you rebooted the base? Have you rebooted the phone and reinstalled the app? Have you tried the web client?

[alcione · Accepted solution]

thanks for your advice.

I finally had to deinstall all equipment and redo the installation process. Now its working again.