Arlo|Smart Home Security|Wireless HD Security Cameras

iPhone app constantly/immediately gives me a "Request Timed Out" error

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fowldog8
Aspirant
Aspirant

My iPhone app constantly/immediately gives me a "Request Timed Out" error when I try to log in.  I cannot login on web instead, since that forces me to verify the request through the app.  I still get all of my system notifications, but cannot review any of them because of the timeout error

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @fowldog8 

 

What version of the Arlo app are you using on your iPhone?

 

What OS version is your iPhone on?

fowldog8
Aspirant
Aspirant

iPhone is version 13.2, and the Arlo version is 2.12 (1887)

ShayneS
Arlo Moderator
Arlo Moderator

Have you tried to update to the latest iOS 13.3 & Arlo app version 2.12.2 and test again?