Arlo|Smart Home Security|Wireless HD Security Cameras

i can't watch arlo pro from more than one device

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patcap
Follower
Follower

When I logon via my phone, i automatically get logged off of my computer.

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jguerdat
Guru Guru
Guru

Proper and normal action.  Only one device at a time can connect using the master account.

 

If you really need both devices to view at the same time, use Settings, Grant Access to a different email address.  Select the cameras and add privileges as desired.  Once the invitation email instructions have been followed, you can use the master account on one device and the guest account on the other.

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2 REPLIES 2
jguerdat
Guru Guru
Guru

Proper and normal action.  Only one device at a time can connect using the master account.

 

If you really need both devices to view at the same time, use Settings, Grant Access to a different email address.  Select the cameras and add privileges as desired.  Once the invitation email instructions have been followed, you can use the master account on one device and the guest account on the other.

manofice
Virtuoso
Virtuoso

Correct, it will do that.