cant login on pc using chrome sometimes it says need to update flash player
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Hi I cant login on pc using chrome sometimes it says need to update flash player which i try but nothing happens.
i cant get passed the login page it just flickers then nothing. it works fine through the app but i would like to use it through chrome aswell thanks
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I use Chrome exclusively. Try flushing the browser cache and Arlo cookies.
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nope that didnt work
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Hey @cassy621,
- Try to enter the following in your browser: chrome://flags/#enable-ephemeral-flash-permission
- Choose "Disable" and relaunch Chrome and see if that fixes the issue
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Tryed this and I do get a flash of the dashboard then it goes back to signin but thanks
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Did you make sure you have Adobe Flash Player up-to-date?
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@cassy621 are you using kaspersky internet security?
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Yes I am using Kaspersky
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@cassy621 Go into your settings in the Kaspersky program, then protecton -, web anti virus - advanced settings - configure trusted URL's and add http://arlo.netgear.com
This should fix the issue with login hopefully.
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I have been having the same problem and I use Chrome.
I intially tried clearing the cache but no joy.
In fact I then got a problem with another site not loading correctly
Have now removed Kaspersky and installed BitDefender.
I then reloaded Chrome - using a standalone installer.
This fixed the other site problem but not the Arlo one.
Still getting the same annoying banner.
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Hey @asquaredb,
Have you tried the following step shown above that I provided to disable "chrome://flags/#enable-ephemeral-flash-permission"? If that doesn't resolve it, I would suggest contacting our Arlo Support Team. Click here so they can further assist you.
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