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I Cannot View What Was Recorded As Motion - Model VMB4000

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lgreen1219
Follower
Follower

I get the notifications of motion detection. When I go to the library to review, when I hit the play button, nothing plays. The motion circle moves, says buffering, but then stops. How do I fix.

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ShayneS
Arlo Moderator
Arlo Moderator

lgreen1219,

 

Is this an intermittent issue or has it been consistent? What device are you using to view the video?

jguerdat
Guru Guru
Guru

If this is on a W10 computer and you use Edge or IE, a recent MS update did this. You can download the video to play or use Chrome or Firefox instead.