Arlo|Smart Home Security|Wireless HD Security Cameras
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cameras show in settings but not in devices

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heatretreat
Aspirant
Aspirant

My internet went out while I was out of town for 8 weeks on a family emergency. I can see my cameras in settings but it is not showing in devices. I can sync the cameras back to the base but now it wants me to subscribe to a monthly service

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jguerdat
Guru Guru
Guru

Have you rebooted your base? It might also be worthwhile to reinsert the camera batteries, too. Make sure they have plenty of charge.

heatretreat
Aspirant
Aspirant

I tried rebooting and I can see the cameras in settings but not in devices. I tried adding a device and synched one of the cameras but then it just goes to pay for a subscription. I have had them for awhile and it was the 7 day cloud for free, no paid subscription. 

jguerdat
Guru Guru
Guru

Try the web clinet at my.arlo.com - any difference?