audio sensitivity problem

[PatStockdon]

On the verge of returning my Arlo Pro set to Costco.  The outside camera is picking up sound and sending constant alerts to our phones.  Have created a Mode for it, turning audio setting back to 1.  Next, I set the mode saying to record a video but not to send notifications when audio is detected.  This is not working, and I have had to disarm the system.  Any ideas?

[jguerdat]

Why not just edit your modes and turn off audio detection? I have trains in my backyard and audio detection would be useless.

As for the notifiction issue, maybe screenshots of how th emode is set up would help.

[steve_t]

When you edited the rule in your custom recording mode, you turned off the audio detection but did you ensure you pressed SAVE?