Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 1 Reply
  • 2394 Views
  • 0 Likes
  • 2 In Conversation
Swo
Follower
Follower

attempting to set up unit. When I plug the base unit in, all lights turn green for a second, then the power light turns yellow, and stays yellow. The internet light is not on at all, and the camera light is green. I have tried plugging it into different ports on the rounter, resetting it, and turning power on and off, and get these same results each time.

1 REPLY 1
jguerdat
Guru Guru
Guru

If the power LED is anything but green after a couple of minutes, either the power supply or base is bad.  Swap at the store or open a case with support.  You can try a factory reset by holding the reset button until the LEDs flash amber but I'm guessing it won't help.