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account creation with Netgear account

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eric808
Follower
Follower

I had an account with Netgear prior to getting Arlo Pro. But now it won't let me register start an account with Arlo.  When I try to register, it says " email address is already in use. Login to continue. " When I try to reset the password, it says "we couldn't find your email address. Please check that you've typed your email address correctly or try another email address"

 

How do I get this corrected? Thank you.

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steve_t
Master Master
Master

Scroll to the bottom of this page and click "Contact Support" and they can look into your account for you.

Though, it'd probably be much easier just to use a different email address