Wireless Arlo Pro will not record/detect motion

[Jillykins945]

Hello,

I have three Arlo Pro cameras. All are online, charged, showing good WiFi connection and are armed.  I have not had any recordings in 4 days.  I know that there should be as I have had someone in the house and also in the other two areas being monitored.  I had him walk up to each of the cameras and wave an arm. This did result in a recording and an alert notification. I can view live screens and manually record resulting in a recording in my library. Today, no recordings.   I’m at a loss as to why they are not picking up the motion, recording and I am  not receiving alerts.  Any help is appreciated.

[Clbears]

We are having the same problem...

i have reset our system, still nothing

at a loss at what to do now

[jguerdat]

Have you checked your active mode? Are the running men for each camera black or gray? Have you tried a base restart?

[Clbears]

The running man is grey

i have reset the system

not sure how to check active mode?

[Jillykins945]

My running man is black.  Not sure about “ active mode”? Would you clarify?    Thanks!

[jguerdat]

Read the FAQs here about modes and rules. Basically, use the Mode tab, select your base and see what mode is selected. Make changes as needed.

[Jillykins945]

Will do. Thank you.