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Why do I have to log back in sometimes into the new app?

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  • ‎2019-09-25 04:38 PM
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silverado44
Virtuoso
Virtuoso
‎2019-09-25 04:38 PM

Why all the sudden do I have to log back in sometimes into the new app? Never had to do it before. Fix one thing break another.

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JessicaP
Arlo Employee Retired
‎2019-09-26 01:49 PM

Hi silverado44,

 

What phone device are you using to use the Arlo app? Have you tried reinstalling the Arlo app and rebooting your phone device to see if that helps? Make sure that you don't have the Arlo Legacy app on your phone device.

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