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What happened to the preview picture in the emails?

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Rueg
Apprentice
Apprentice

In the Arlo notification emails, there always used to be a preview picture so I could possibly see what was captured in the video.  This stopped coming thru a few days ago making the Arlo emails pretty useless.  Is there a way to get the preview picture in the emails back?  I didn't change anything.  They just stopped showing up. 

 

Thanks.

Steve

175 REPLIES 175
JessicaP
Arlo Employee Retired

We are seeing reports that this issue has been resolved. If you are still experiencing the issue, try out the following:

  1. Use another email client
  2. Use Outlook web app
  3. Use Mac Outlook
  4. Click on view in browser link
  5. Use Outlook mobile app