Arlo|Smart Home Security|Wireless HD Security Cameras

We are sorry, we are experiencing an unexpected issue

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96708
Apprentice
Apprentice

 We are sorry, we are experiencing an unexpected issue

 

This is not a new probkem as I see otther threads. An NO its not my router etc. What does NG plan to do? I need the cams working. 

4 REPLIES 4
riciloc
Aspirant
Aspirant

I'm having the same issue .... been working fine for 8 months up till a few hours ago

JamesC
Community Manager
Community Manager

Are you seeing this issue when attempting to log in? When you initiate a live stream? At what point do you see the error?

 

Are you still seeing this error message?

 

JamesC

96708
Apprentice
Apprentice

I dont have time to do Netgears work for you. Your system was down. No its ands and buts. No user error. You ask for details a day later. In CCTV time, that is too slow. It went back up the next morning. My guess is you do your maintenance at night. Well it would be best and professional practice to post it on your site so we are aware. 

 

So since I got your attention, what is the statust of the IFTT problem? It's been out about 5 weeks now. Do you think that is reasonable?

JamesC
Community Manager
Community Manager

96708,

 

The IFTTT issue is being investigated by both the Arlo Team and IFTTT. I do not have any new information at this time.

 

JamesC