Watching a recording & it jumps to another time (Android)
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Time and date stamps are back but the jumping of replay to another time is continuing.
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Arlo Mobile App
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Troubleshooting
Best answers
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The Android 3.6.5 update is still under a slow roll out phase. Please keep an eye out for your update as it's released in waves.
Thank you
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Thanks for the update @MikeInMelbourne
This issue should be resolved in the next Arlo app update v 3.6.5
This update is in a slow roll our phase, so not all users will have access tp the update right away. Although If you are on iOS, you can force the update by removing > Re-Installing the Arlo app.
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I have verified this issue has been identified and should be resolved in the next app update for Android. I will provide another update as soon as I hear more.
Thanks
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I received some updates. The app update should be released next week sometime. I’ll continue to provide new information as Soon as possible.
Thanks for your patience
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Hurray!
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Thanks for the update @MikeInMelbourne
This issue should be resolved in the next Arlo app update v 3.6.5
This update is in a slow roll our phase, so not all users will have access tp the update right away. Although If you are on iOS, you can force the update by removing > Re-Installing the Arlo app.
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@24RobM
Which version of the Arlo app are you using?
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@24RobM wrote:
I'm still stuck on the 3.6.4_28451 version.
Not certain if this works on google play, but you might try searching for the app, and then seeing if you get an option to update it.
You could also try removing the app and reinstalling it.
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Agreed... this is bs... already looking into other systems
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Do you know if Arlo Support is investigating the Arlo App not being updated in the Google Play Store?
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The Android 3.6.5 update is still under a slow roll out phase. Please keep an eye out for your update as it's released in waves.
Thank you
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Is Arlo planning on refunding all of us who pay for services and haven't been able to use them in over a month? I haven't been able to get an answer from them...
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