Arlo|Smart Home Security|Wireless HD Security Cameras

Want to replace arlo pro magnetic mount with outdoor security mount

Reply
Discussion stats
  • 3 Replies
  • 1654 Views
  • 0 Likes
  • 3 In Conversation
Jenny_NH
Aspirant
Aspirant

I purchased Arlo Pro wireless cameras intending for outdoor use. I found that the magnetic mounts came with the cameras just do not make sense for outdoor because anyone can easily pull the camera away from the magnetic mount. And each camera costs more than $100. 

 

I called customer service trying to exchange the magnetic mounts for the screw-on outdoor mounts. Customer service refused to replace the mounts. It is supposed to be security camera but it is designed to equip with unsecure mounts. Does it even make sense? Worst of all, the company does not care.

 

I am returning all of the 6 cameras just purchased and I would not recommend this product to anyone.   

 

Model: VMC4030| Arlo Pro Wire-Free Camera
3 REPLIES 3
TomMac
Guru Guru
Guru

BTW, any camera mount with a standard screw fits the treaded hole on the camera...

there are many out there.

--------------------------------------
Morse is faster than texting!
--------------------------------------
Jenny_NH
Aspirant
Aspirant

Is it too much to ask for a more secure mount for a security carema with a not so shabby price tag?

Model: VMC4030| Arlo Pro Wire-Free Camera
JamesC
Community Manager
Community Manager

Jenny_NH,

 

Arlo offers several alternative mounting solutions for your cameras. Take a look here for additional mounting options: Arlo Products and Accessories

 

JamesC