Arlo|Smart Home Security|Wireless HD Security Cameras
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VMS4330-100NAS. Camer won't sync

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JLBrock
Follower
Follower

I just purchase a set of 4 cameras & am able to sync 3 of the 4 but one will not sync. When I put the battery in the camera & close the door the blue light flases but unit will not sync like the 1st 3. Any ideas?

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Streak2
Master Master
Master

Try and sync with the charger attached in the event that it could be a battery issue.

You could try this either with the battery in and with the battery out.

 

JamesC
Community Manager
Community Manager

JLBrock,

 

Adding to the suggestion above, try rebooting your base station (using the on-off button), allow it to come back online and attempt the sync process again.

 

Are you still seeing the same behavior?

 

JamesC