Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4000 bot lights are not green

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NewVillage1004
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Follower

I am tryng to set up my Arlo pro but both lights are not green and it is not setting up, what should I do

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TomMac
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Guru

NewVillage1004 wrote:

I am tryng to set up my Arlo pro but both lights are not green and it is not setting up, what should I do


The left most led should be green on power...

 

Hold in the reset for ten seconds to reset the base unit ( the front leds will flash amber )

 

Start setup again

 

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jguerdat
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Guru
As well, which LED is what color?
lnevada
Aspirant
Aspirant

My base station VMB4000 has a amber power light.  Did the power off for 60 seconds or more...still the same.  Try a hard reset with the reset button... depressing it for 10 seconds and nothing.    Still a amber power light and a green camera light.  WHAT NEXT???

jguerdat
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Guru

If you can't get the proper LEDs it's a hardware problem. Swap at the store or open a case with support using the Contact Support link at the bottom here.