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I had to do a factory reset on my Arlo VMB4000 base station today to allow it to communicate with a few Pro cameras. Got the reset and cameras working but the cameras no longer work in HomeKit.
I thought I would remove the VMB4000 from HomeKit and then add it back, but I get an error when I try to remove the VMB4000 from HomeKit using Arlo Secure: "Arlo Basestation cannot be removed because it is not responsive..."
Any ideas on how to get my cameras working with HomeKit again?
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Thank you Shane.
After your change I was still unable to remove the HomeKit link using Arlo Secure, but I was able to remove it in HomeKit. After removing the basestation using the HomeKit iOS app I was able to link the basestation back to HomeKit using Arlo Secure on iOS.
All appears to be working well now.
Thank you again.
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I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.
Thank you
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Thank you Shane.
After your change I was still unable to remove the HomeKit link using Arlo Secure, but I was able to remove it in HomeKit. After removing the basestation using the HomeKit iOS app I was able to link the basestation back to HomeKit using Arlo Secure on iOS.
All appears to be working well now.
Thank you again.