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Unable to live stream Arlo Pro using Firefox

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ArloNoGo
Follower
Follower

When I click live to view live camera it times out. I have downloaded latest firefox and Flash Player.

 

Using Latest FireFox 53.0.3 64bit

Using Latest Flash - 25.0.0.171

 

Arlo

Version
2.4.1.958_17106
Released
05/18/17
 
HW Version VMB4000r3
Firmware 1.8.9.0_11528
1 ACCEPTED SOLUTION

Accepted Solutions
USAF1954
Initiate
Initiate

I just made sure shockwave flash is Always Active and Live now works on my laptop with windows10 and Firefox!

View solution in original post

13 REPLIES 13
TomMac
Guru Guru
Guru

I know this may sound strange, but load up Chrome and try that.... just in case it is the browser.

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Morse is faster than texting!
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jack007
Tutor
Tutor

I have the same exact issue!

Did you get it resolved?

I'm starting to have more and more "issues" with Firefox...after 15+ years I may have to say goodbye.

Jack

JamesC
Community Manager
Community Manager

jack007,

 

Consider testing another web browser (Chrome), do you see the same behavior?

 

JamesC

jack007
Tutor
Tutor

I was able to get it to work with Chrome. I had to download and install it.

But I don't use or like that browser. I would preer to be able to use Firefox.

Also, I was unable to use Internet Explorer.

Perhaps Netgear can figure out why it doesn't work with such a popular and prolific browser?

Great product though!!!

Thanks so much!

Jack

jguerdat
Guru Guru
Guru
Generally, Firefox works fine as long as it and Flash are up to date.
Youngerberry
Initiate
Initiate

Go to tools, addons in firefox and see if shockwave flash is set to always activate. That is how I fixed this problem livestreaming from my arlo camera.

 

     Steve

Melhellman1
Aspirant
Aspirant

I have no problem with my IPhone or IPad but won't work with Firefox on laptop or desktop.  I have tried with Chrome and IE but no luck,  Was working perfect for the first few weeks until there was an update with Firefox

jguerdat
Guru Guru
Guru

Live view requires Flash to be enabled. Check your settings on any browser to ensure Flash is enabled for at least arlo.netgear.com.

Melhellman1
Aspirant
Aspirant

I was able to fix my problem with downloading the new version of Abode Flash and turning to the section on the addon section settings to leave it on all the time

USAF1954
Initiate
Initiate

I just made sure shockwave flash is Always Active and Live now works on my laptop with windows10 and Firefox!

jack007
Tutor
Tutor
I tried that but it still won't work for me.
Alextreme
Initiate
Initiate

You're just a genius Steve ! Thanks a lot !!!

jack007
Tutor
Tutor

Amazingly, after the latest FireFox update, it works!

I'm using 56.0.2 (64-bit).

Just wanted to pass it along and thank all the helpful people here!

Jack