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Unable to access account - no access to email where 2-factor authorization sent

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reganrich
Follower
Follower
‎2024-10-16 10:16 AM

I have an account ID and Password but no longer have access to the email account, so cannot get 2 factor authorization codes sent to that email.  It doesn't look like I have another 2FA method set up.  Can someone help reset the account email or add a cell phone for 2FA?

thank you

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-10-16 01:27 PM

I have reached out to support regarding the 2FA trouble you are having. Support will be reaching out to you as soon as possible. 

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