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Unable To Watch Video & Or Receive Alerts On My 3rd Camera Via IPhone

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RoughDimond
Follower
Follower

MODEL NUMBER:: VMS4430 Hi I have recently connected a 3rd Arlo Pro successfully. My 2 other camera's i am able to watch video recording and live. and receive any notifications via my laptop and iPhone. My 3rd camera i am able to watch video recording and live on my laptop.. But can not watch via my iPhone and or receive notifications.. Is anyone able to support me please? Kind Regards RoughDimond

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steve_t
Master Master
Master

Now that you've added the 3rd camera, you need to edit your MODE and add a RULE for that new camera

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

pc2k17
Hero
Hero

When you try to Live View your 3rd camera from your iPhone, what happens? Error messages? Doesn't play at all, plays for a few seconds, white screen? Please provide more details.