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Touch ID not working on IPad?

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  • ‎2017-10-07 02:22 PM
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Trevor415
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Follower
‎2017-10-07 02:22 PM

Touch ID not working on IPad? Turned on in settings and on iPad. IPad allows access with Touch ID, but when I go to arlo app it continually asks for password to access? Setting are turned on in Arlo to allow Touch ID.

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JamesC
Community Manager
Community Manager
‎2017-10-09 04:22 PM

Trevor415,

 

Once you log in with your password, the app should not request the password again unless you explicitly log out. Are you logging out of the app at any point?

 

JamesC

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