Arlo|Smart Home Security|Wireless HD Security Cameras
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Terrible Customer Service

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Worldgate1
Follower
Follower
‎2022-11-16 06:35 PM

How can we reach an onshore, American, representative to get actually good help and care for your product? I've contacted an offshore rep today and it was TERRIBLE!! I want to know where I can e-mail a complaint with all the details. I'm also going to look to go to a much better product with Wyze. I'm so frustrated

 

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JamesC
Community Manager
Community Manager
‎2022-11-17 11:58 AM

Worldgate1,

 

If you have an active Arlo Secure subscription or trial you can contact support using the Arlo mobile app under Settings > Support. Alternatively, you can ask your question(s) here on the community, we may be able to assist if you can provide details about what you're experiencing.

 

JamesC

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