Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Stolen Arlo System. Stole 2 cameras and NETGEAR Base Station. All captured on my cloud.

Reply
Discussion stats
  • 1 Reply
  • ‎2021-02-11 02:27 PM
  • 922 Views
  • 0 Likes
  • 2 In Conversation
BFrenette
Follower
Follower
‎2021-02-11 02:27 PM

I currently had my Arlo sytem, which was two cameras and a Netgear base station, stolen from my house. The bad guys turned on the system at their location and the video was captured on my cloud. Is there any way I can find the location of where they turned it on?

Labels:
0 Likes
Reply
Message 1 of 2
922
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2021-02-12 06:10 AM

Use the Contact Support link at the bottom here. I don't know if they can help but maybe they can get the network address of the location from the logs to turn over to the police. I suppose you may need a warrant to get this but see what they say first.

0 Likes
Reply
Message 2 of 2
908
Discussion stats
  • 1 Reply
  • ‎2021-02-11 02:27 PM
  • 923 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.