Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Solar panel charging fault - incompatible device

Reply
Discussion stats
  • 1 Reply
  • 601 Views
  • 0 Likes
  • 2 In Conversation
Mreh07
Follower
Follower
Installed Arlo solar panel model VMA4600 with Arlo Pro camera. Has been working - charging fine for 10 days. Now getting a message " Incompatible charger has been detected. Connect a compatible Arlo charger.. For more info , see KB article for Charging Faults." Looking for advice.
1 REPLY 1
jguerdat
Guru Guru
Guru

The usual suspect is moisture having gotten into a connector. Try removing the cable completely and drying things out fully before rinserting the cable. Take great pains to ensure both ends are fully seated which can be really difficult to do.