Arlo|Smart Home Security|Wireless HD Security Cameras
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Shared cameras disapperaed 1/12/23

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  • ‎2024-01-14 07:23 AM
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barbs126
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‎2024-01-14 07:23 AM

I had shared cameras as did my husband and on Saturday the camera's no longer appear.  I have resent the share to my husband multiple times and he's accepted but still he cant see.  is anyone else experiencing this issue.

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jguerdat
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‎2024-01-14 07:27 AM

Does this mean you both have cameras installed in your accounts or does only one own them all? Are the user interfaces (UI) the same on both accounts? The old UI uses Library to view recordings while the new one uses Feed. The current app supports both UIs so make sure both accounts are using the latest app.

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