Arlo|Smart Home Security|Wireless HD Security Cameras
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Retrieve video footage from a few weeks ago which all disappeared

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  • ‎2020-06-13 03:43 PM
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Dayc
Aspirant
Aspirant
‎2020-06-13 03:43 PM

Not on a plan & need to retrieve video footage from a few weeks ago which has all disappeared. I wasn’t aware footage was lost so quickly!

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jguerdat
Guru Guru
Guru
‎2020-06-16 06:10 AM

It's gone. The free plan has always had 7 days' storage. This would have been a good time to have had a USB drive plugged into your base so local storage would have it. Local storage isn't deleted until you delete it.

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Dayc
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‎2020-06-16 06:52 PM
Thank you for your response - appreciate it. I will now do that - plug in USB to base.
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