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Push to talk not working

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mattwalk1
Aspirant
Aspirant

iPhone 6+ running iOS 11.4.1

Latest version of arlo app 2.5.4

 

Push to talk isn't working. No sound comes out of cameras.

I know there are multiple posts on this. The answer is usually update the app, but mine's up to date.

 

 

6 REPLIES 6
Wklovelace3
Virtuoso
Virtuoso
The sound quality is very poor . i can here them perfectly but the output on speaker is weak and muffled on mine. The person cant understand what im saying. Tried holding phone further away. I think its just low quality speaker. They worked fine for a few months. Now i cant use the push to talk
JamesC
Community Manager
Community Manager

mattwalk1,

 

Is the speaker volume all the way up on your camera? You can check this by logging in to your Arlo account and navigating to Settings > My Devices > select the desired camera > Audio Settings > adjust the speaker volume slider.

 

JamesC

mattwalk1
Aspirant
Aspirant

James,

I just checked that and yes, the volume was already up to 100%.

DeviantCelt
Star
Star

I have a similar problem. I use the microphone on the phone to talk through the camera, but it comes out of the speakers barely audible and there is a huge delay. Maybe 5-10 seconds.

 

All volumes are at max.

mattwalk1
Aspirant
Aspirant

@JamesC

Any other ideas?

The volume was already at 100%.

 

This still hasn't been solved

Wklovelace3
Virtuoso
Virtuoso
Mine hasnt worked since may. Barely hear it and cant understand anything. You can hear them but they cant hear or understand you