Arlo|Smart Home Security|Wireless HD Security Cameras

Push notifications randmonly working deley

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pcuser12345 Apprentice
Apprentice

push notfication doest work instandly, it work randmoly it take 3 to 4 minute to work, there a serious bug on push notfication on arlo Netger push notfication on there server.

Model: VMC4030| Arlo Pro Wire-Free Camera
JamesC Community Manager
Community Manager

pcuser12345,

 

What device (iOS, Android) are you using that is experiencing this issue?

 

JamesC

pcuser12345 Apprentice
Apprentice
iOS notification take longer 3 to 4 minuets some time it doesn’t wotk it should get instant notification after triggering camera it used to work before not its broken
JamesC Community Manager
Community Manager

pcuser12345,

 

I'm not seeing widespread reports of this or able to reproduce delayed notifications. If you're still experiencing this, I encourage you to contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

harley239 Apprentice
Apprentice

I think there is a bigger problem but most haven't noticed. I am getting some recordings hours later and even the next day. I also use IOS.

pcuser12345 Apprentice
Apprentice
Push notifications doesn’t work well after camera trigger notification take 3 minute & late notification check the it should be instantly notification while camera triggered
Model: VMC4030 | Arlo Pro Wire-Free Camera