Arlo|Smart Home Security|Wireless HD Security Cameras

Push notifications randmonly working deley

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Apprentice
Apprentice

push notfication doest work instandly, it work randmoly it take 3 to 4 minute to work, there a serious bug on push notfication on arlo Netger push notfication on there server.

Model: VMC4030| Arlo Pro Wire-Free Camera
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Community Manager
Community Manager

pcuser12345,

 

What device (iOS, Android) are you using that is experiencing this issue?

 

JamesC

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Apprentice
Apprentice
iOS notification take longer 3 to 4 minuets some time it doesn’t wotk it should get instant notification after triggering camera it used to work before not its broken
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Community Manager
Community Manager

pcuser12345,

 

I'm not seeing widespread reports of this or able to reproduce delayed notifications. If you're still experiencing this, I encourage you to contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

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Apprentice
Apprentice

I think there is a bigger problem but most haven't noticed. I am getting some recordings hours later and even the next day. I also use IOS.

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Apprentice
Apprentice
Push notifications doesn’t work well after camera trigger notification take 3 minute & late notification check the it should be instantly notification while camera triggered
Model: VMC4030 | Arlo Pro Wire-Free Camera