Arlo|Smart Home Security|Wireless HD Security Cameras

Picture turns red

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jardila69
Aspirant
Aspirant

What do I need to do to solve this issue? I have 2 camaras with the same issue? thanks

2018-04-09_7-37-53.png


2018-04-09_7-37-53.png
3 REPLIES 3
Streak2
Master Master
Master

Try and remove and reinsert the battery to reset the camera.

jardila69
Aspirant
Aspirant

Thank you! Temporary work, but instead of one I have two in red and I have 4 cameras really high, it's not a good solution removing the battery, should have other option to solve it.


1.png
JPC
Prodigy
Prodigy

If still under warranty I would call support at the bottom of the page here, ask for a replacement ASAP... or if it still within store's return policy where you bought it then replace it with them ASAP.. Else, you're out of luck..