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Apprentice

Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

Model: VMC4030| Arlo Pro Wire-Free Camera
Message 1 of 9
Apprentice

Re: Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

Does anyone who has filled out the form already know if NG is paying for the return shipping?

Also, what good is a recall if NG has no alternative, no replacement product on offer? 

Message 2 of 9
Star

Re: Outdoor Adaptor Recall Notice from Consumer Product Safety Commission


96708 wrote:

Does anyone who has filled out the form already know if NG is paying for the return shipping?

Also, what good is a recall if NG has no alternative, no replacement product on offer? 


Recalls are usually about safety and so consumers sometime have to wait for a replacement. Just look at what happened with the aribags where it took years for all of those to be replaced.

Message 3 of 9
Apprentice

Re: Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

Then NG should buy back the cams at cost for customers who can only use them with the wired option outdoors.

Message 4 of 9
Apprentice

When will NG release some freaking new outdoor AC adaptors?

and 2) fix IFTT and 3) fix the ticking noise with the cams. When do we get some respect? What does it take to get action from NG?

Model: VMC4030| Arlo Pro Wire-Free Camera,VMC4030P| Arlo Pro 2 Wire-Free Cameraarlo.netgear.com | Web Site/App
Message 5 of 9
Apprentice

Where in the F is the replacement AC outdoor charger?

Been months since the FIRE issue was brought to NG's notice. Been months since they dragged their feet asking for people to return it. But where in the F is the replacement? How long does this s take to resolve?

Model: VMC4030| Arlo Pro Wire-Free Camera
Message 6 of 9
Guru

Re: Where in the F is the replacement AC outdoor charger?

Really? Do you want a leaky seal and a fire or a properly designed piece?

Message 7 of 9
Tutor

Re: Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

Has anyone actually received the return label & package to return the charger for a refund fter submitting the request? It's been 3 weeks and nothing. I've got 2 chargers that are both crap.

Message 8 of 9
Apprentice

Re: Where in the F is the replacement AC outdoor charger?

I need answers and a resolution -- not a fanboy response.

Message 9 of 9