Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

One of my cameras pictures are pink?

Reply
Discussion stats
  • 5 Replies
  • 1174 Views
  • 0 Likes
  • 2 In Conversation
hortega71
Aspirant
Aspirant

I'll appreciate any assistance...Thank you

5 REPLIES 5
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried to reboot the camera by removing & re-inserting the battery?

hortega71
Aspirant
Aspirant
Yes I have and after a couple of hours the camera went pink again
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

hortega71
Aspirant
Aspirant

I did but no luck...Thanks for the info

ShayneS
Arlo Moderator
Arlo Moderator

Hi @hortega71

 

Do you have a case number I can review? What did customer support have to say regarding the pink tint?