Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Older videos

Hello all!
I started using arlo wireless cameras mid December 2017. Noticed all December and half January are not accessible on my Arlo library. Does it mean they are gone forever or stored somewhere? If stored how can I access them? I have 10 gigs of storage subscription.
Model: VMC3030 | Arlo Wire-Free Camera
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Guru

Re: Older videos

It depends on your Service level...

Basic is 7 rolling days ( next two are paid and give 30 and 60 )

 

Rolling days are on day number 8, day number 1 vids are auto-deleted, day 9, deletes day 2, etc

 

The Pro series allows a usb backup drive but the original Arlo did not.... down loading any vids you want to keep is the best option

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Morse is faster than texting!
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Message 2 of 3

All Replies
Guru

Re: Older videos

It depends on your Service level...

Basic is 7 rolling days ( next two are paid and give 30 and 60 )

 

Rolling days are on day number 8, day number 1 vids are auto-deleted, day 9, deletes day 2, etc

 

The Pro series allows a usb backup drive but the original Arlo did not.... down loading any vids you want to keep is the best option

--------------------------------------
Morse is faster than texting!
--------------------------------------
Message 2 of 3
Aspirant

Re: Older videos

Thank you for your reply. This helps.
Model: VMC3030 | Arlo Wire-Free Camera
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