Arlo|Smart Home Security|Wireless HD Security Cameras

Notification: "No Arlo Smart plan yet" #VMS3230

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Hairfarm
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 I have recently seen a message after logging into my Arlo app: "No Arlo Smart plan yet". It appears in the Subscription area of my Arlo settings. Anyone else get this notification/message?

 

A link is then provided:

https://kb.arlo.com/000062163/Where-is-the-Basic-Subscription-plan

 

Do I need to choose a new basic subscription or can I just leave it as it was and continue to get the 7 days of free cloud storage and support for up to 5 cameras that originally came with my Arlo kit? As it is I do not have a paid subscription with Arlo, nor do I want one.

 

thanks!

 

 

2 REPLIES 2
TomMac
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Reading is fundamental ....  🙂

 

From the first paragraph of link ;

If you have an Arlo Wire-Free, Pro, Pro 2, Go, Q, Q Plus, or Arlo Baby camera, you don’t have a ‘paid’ subscription. You currently have and will continue to have all the benefits that were included with the purchase of your camera, including 7-day free cloud storage.

Some Arlo Ultra cameras are bundled with a subscription to Arlo Smart. After the subscription expires, the Ultra camera will have the following available features:

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paulredmond
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Aspirant

I have a problem with this. I opted to try the Arlo Smart plan on 2 of my cameras and it is like I now don't have the ability to trigger any recordings based on motion. In addition, I do not have any of the smart features enabled either.