Arlo|Smart Home Security|Wireless HD Security Cameras

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The wireless cameras on my home were installed in 2018. I'm getting too old (so my wife tells me... ) to get on ladders to pull down the cameras and recharge them every few weeks. I'd like to buy solar panel chargers for each but I have no idea which model I have. My app says the hardware is H3 but I don't find anything that says that on the Arlo website. I'll appreciate any insights anyone has to offer.

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@HospitalDude wrote:

My app says the hardware is H3

That is the hardware revision code, not the model.

Go into the support center of the app, and scroll down to the product id section - that will give the actual model.

If you see "Library" in your app menu, use this guide:

https://kb.arlo.com/000062461/What-is-the-Support-Center-in-the-Arlo-App

If you see "Feed" and "Dashboard" instead, then use this guide:

https://kb.arlo.com/000062993/What-is-the-Support-Center-in-the-Arlo-Secure-App-Arlo-Secure-4-0

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2 REPLIES 2

@HospitalDude wrote:

My app says the hardware is H3

That is the hardware revision code, not the model.

Go into the support center of the app, and scroll down to the product id section - that will give the actual model.

If you see "Library" in your app menu, use this guide:

https://kb.arlo.com/000062461/What-is-the-Support-Center-in-the-Arlo-App

If you see "Feed" and "Dashboard" instead, then use this guide:

https://kb.arlo.com/000062993/What-is-the-Support-Center-in-the-Arlo-Secure-App-Arlo-Secure-4-0

That did it. Thank you!!!

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