Arlo pro

[Bph8469]

The 4 older Arlo pro cameras at our weekend home have not recorded any events since we installed 10 Arlo pro 4 smart cameras at our main home one week ago.
The old cameras are online and we can watch live. We typically would get one or two notifications a day (deer, birds and other animals).
How can we get the old cameras to start recording and notifying us again?

[jguerdat]

Have you checked your active mode for the older cameras? Do all cameras connect via your base or are some on WiFi? A more complete description of your environment could help.

[Bph8469]

The older cameras at the weekend home are connected through a base station. The new cameras at the main house are connected through WiFi

[jguerdat]

And your active mode?

[Bph8469]

It is in the same mode as always. I am thinking now, that when we installed the new cameras that automatically gave us a trial subscription, it nullified the old 7 day cloud storage and notification.

[jguerdat]

WHat mode are you using - Armed or a custom one? If Armed, try creating a custom mode with the cameras and settings you desire as a test. No, a trial sub doesn't get rid of the free 7 day plan.