Arlo|Smart Home Security|Wireless HD Security Cameras

No push notifications on Galaxy S9

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Shay6670
Follower
Follower

What in the world is going on with this "new app"?  What is the point in having the security cameras if you can't get notifications?  This is so crazy, You people need to get this fixed, I have a Galaxy S9 and every since I installed the "updated or new" app, nothing has worked right, come on Arlo, this is so ridiculous!

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shoustonnz
Luminary
Luminary
I tried to post video of exactly how long it took me to log in and disable the system. And just how slow the reaction to motion is. It has now been 24 hours since I made the post. It appears to have been blocked.
JessicaP
Arlo Employee Retired

Hi Shay6670 and shoustonnz,

 

If you're not receiving a notification from the new Arlo app, make sure that you have the latest Arlo app version 2.9.1, which fixes the push notifications issue. If you're still experiencing problems, contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.