Arlo|Smart Home Security|Wireless HD Security Cameras
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427gt
Follower
Follower

No blue light and can not sync one camera

3 REPLIES 3
brh
Master
Master

@427gt

There is a possibility that you either have a bad battery or a defective camera. You can see if it is the battery by swapping it out with one of the other camera's batteries. If the camera still doesn't show a blue light then the camera is probably defective.

Please contact Support at the link below.

 

Brian

Streak2
Master Master
Master

Remove then refit the battery and then plug the charger into the camera and see if the sync then works.

steve_t
Master Master
Master

Do you get any LED blinking on the front of the camera when you insert the battery or connect the AC power? It should either be blue or amber and either blinks fast or slow