Arlo|Smart Home Security|Wireless HD Security Cameras

New app can't discover the base station

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Rocsec1
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My arlo base station won’t connect with the new app.

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StephenB
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@Rocsec1 wrote:

My arlo base station won’t connect with the new app.


What base station?  What App version?  Android or iOS

Rocsec1
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The new app

ios

vbm 4000

StephenB
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@Rocsec1 wrote:

The new app

There have been some updates to it - can you tell us the version you see in about?

 

Also, if you log into https://my.arlo.com on a PC, do you see the base and cameras?

Rocsec1
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2.9.1

StephenB
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@Rocsec1 wrote:

2.9.1


If you log into https://my.arlo.com on a PC, do you see the base and cameras?