New Zealand
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My VMB4540 Base Hub is flashing Red, I have, turned off and on and reset....but it still resorts to flashing red.
My cameras are not charging because of this also. Can someone help please.
Lynley
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If the base station led is flashing amber it might be related to a missing camera or missing internet.
https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean
Do you have any other cameras working at all?
Are you in the northern part of the north island, your isp provider might be underwater.
Check your local router is connected. Reboot router first wait 10mins to connect then reboot the base station again.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10 minutes is overkill - I wait maybe a minute between rebooting the router and then the base or hub.
Does the hub have an IP address in the router's interface? If so, then the issue is either the router or the ISP. Is the hub shown as offline? If not, then it's not either of those. It would seem to be that the cameras are offline, perhaps due to dead batteries. In any event, the hub isn't the cause of the cameras not charging - it's an issue with the camera or batteries themselves. Note that if the cameras can't communicate with the hub for any reason, or are having problems staying connected, the batteries will deplete rapidly. Try this procedure to get the batteries charged again:
https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have same issue. Cannot reset or reboot.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can't help without all details. What have you tried and what do you see?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
In order for the cameras to work, the base station needs to connect. With Amber flasing, the base station cannot connect even if we remove the associated cameras
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
WHich base/hub? Which LED?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have mentioned in my earlier post.
VMB4540
Amber light blinking even after factory reset.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean
Flashing amber indicates a problem connecting to a camera.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes. But if the base station has been restored to factory, then how is it detecting camera.
Last I was having arlo support, after resetting it worked but after few months it started flashing.
When it flashes, the base station goes offline.
The camera issue will only be valid, if base station is online. My case bs is offline
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That implies you didn't actually reset the hub. Did you hold the button for >15 seconds? Could you feel/hear the click when pressing it?
https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values
AFter a reset you also must remove the hub and its cameras from your account so you can start fresh.
-
Apple HomeKit
1 -
Arlo Mobile App
369 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
87 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,186 -
Discovery
1 -
Features
205 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,402 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,192 -
Videos
1
- « Previous
- Next »